Need a hand with your account? Support Centre lets you query bills, track orders, troubleshoot and resolve issues — all as fast as our fibre.
Go to Support Centre 
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GET IN TOUCH
Our dedicated Sales and Customer Services teams are standing by to help connect you up to the best package for your business needs or straighten out any crossed wires. Simply choose the right option for you:
Complaints
Customer Experience Team
Open 9am - 5pm, Mon-Fri
Complaints
For small business complaints, you can contact our Customer Experience team (details above).
Or find out more by downloading our Small Business Complaints Code
Press & media enquiries
For all media enquiries, please contact the Press Office. For more information on the TalkTalk Group, please visit the Group website
Contact Press Office
Manchester office
The Soapworks Ordsall Lane Salford Quays Manchester. M5 3TT
Tel: 0800 231 5951
Manchester office
The Soapworks Ordsall Lane Salford Quays Manchester. M5 3TT
Tel: 0800 231 5951
Call Blocking Queries
We take our customers' security very seriously. We may block calls and stop certain telephone numbers calling our customers if we have concerns they may be spam or nuisance calls. We're also required by law to block invalid telephone numbers that you cannot call.
If you've tried to call one of our customers on more than one occasion and think you've been incorrectly blocked, get in touch with us at CLIQuery@talktalkplc.com. We'll need you to tell us the number you were trying to dial and why you think your number should not be blocked. We'll then investigate and let you know the outcome. Any personal data you provide will only be used to resolve the query. To find out more about how we process and protect personal data, please view our Privacy Policy.
Please be aware that if you hear the message "the person you are calling has blocked your number", we won't unblock it as this indicates our customer has blocked it on our CallSafe platform.
