Having issues or need to make a change?

Having issues or need to make a change?

Visit Support Centre

Support Centre allows you to query bills, troubleshoot and resolve issues as well as track orders in an instant.

Ask us a question in Support Centre.

Get in touch


Mon-Fri 8am-6pm


Business Broadband

0800 458 4581


All other solutions

0800 231 5951


Customer Services

Small Business

0800 083 3003 - Mon-Sun 8am - 8pm


Large Business

0800 298 2883 - Mon-Fri 8am - 6pm



0161 222 2142 - 9am - 5:30pm



0800 083 2545 - 8am- 8pm

Calls to 0845 330 numbers cost 3p per minute plus your phone company’s access charge.

Press & PR

For all media enquiries, please email the press office.


For more information on the TalkTalk Group view the Group website.


Suspicious Activity

To report spam or junk mail email us here.


To report phishing activity (the fraudulent practice of trying to obtain personal information), please email us here


Call blocking queries 

At TalkTalk we take the security of our customers very seriously. We may block calls and stop certain telephone numbers calling our customers where we have concerns that they may be scam or nuisance calls. We are also required by law to block invalid telephone numbers that you cannot call.

If you have tried to call one of our customers on more than one occasion and you think your call has been incorrectly blocked then get in touch with us at CLIQuery@talktalkplc.com. We need you to tell us the number you were trying to dial and the reason you think your number should not be blocked. We’ll then investigate the matter and let you know the outcome.


Any personal data provided by you will only be used to resolve the query, to find out more about how we process and protect personal data, please view our Privacy Policy.


Please be aware that if you hear the message “the person you are calling has blocked your number”, we will not unblock your number. This is because our customer may have blocked your number on our callsafe platform.

Help and Support

The Support Centre offers dedicated help and support with your products, services and bills. Troubleshoot common issues and submit requests to our team of specialists. Click below to visit Support Centre.

Support Centre

Small Business Complaints Code of Practice

Find out more