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- The contactless customer: A more hospitable approach to digital transformation
- The full fibre future is now: Is retail ready for the big switch off?
- The road to success: How digital solutions are whipping the logistics industry into shape
- Why should your business consider switching to 10GB ethernet?
- Women in Leadership
- 2022 will drive a new need for speed
- Reflecting on COP26
- It’s time to get back to business
- Cardiff: An ultrafast city
- The connectivity market is changing fast: it’s time to upgrade
- TalkTalk is one the best places to work in the UK!
- TalkTalk Business: Finalists in Comms Council UK Awards 2021
- Business Full Fibre can drive post-lockdown success
- The new need for speed
- Ofcom report: UK digital dependency driven to new heights during lockdown
- Business Full Fibre - the what, where and why of full fibre
- Ultrafast Business Fibre: what it is and why you might need it
- Ultrafast Business Fibre is your back to business game changer
- Hybrid Working
- Our approach to customer service
- Supporting hybrid workers with our new cloud-based unified communications offering
- Why does Business Ultrafast Fibre matter to my business?
- Business New Year’s Resolutions
- FTTP FTW! New Research: Full Fibre Most Energy-Efficient Connectivity Method
- Five myths and misconceptions about Business Ultrafast Fibre
- Getting up to speed – Everything you need to know about Business Ultrafast Fibre
- Ready to supercharge your connectivity?
- Controlling costs is just one reason to move to cloud
- The New Business Wi-Fi Hub
- Business as unusual - making homeworking work for the new normal
- Working from home - is residential broadband up to the job?
- What’s the value of an empty desk? How homeworking could help balance the books
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
- 5 TED talks you won't want to miss
- 5 reasons to consider an IPVPN solution
- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- The Future of Retail
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- Flexibility and connectivity for the modern era
- Helping Manchester based SMEs succeed in 2021
- CityFibre Ethernet Access Circuit Promotion
- Mitel 10 Reasons
- Nobody can slow your business down with a dedicated leased line
- It’s time to get back to business
- Should Direct Internet Access be at the heart of your business?
- How SD-WAN is changing the game for IT teams
- Introducing the TalkTalk Business Referral Scheme
- We’re finalists in the UK Complaint Handling Awards 2022!
- Small Businesses Buoyant in Run up to Christmas
- Join us in making the climate crisis history
- Lockdown Lessons
- Mental Health and Wellbeing: Helping our Colleagues
- Challenge 2030: How We're Helping Make the Climate Crisis History
- TalkTalk Business Critical Infrastructure Update
- How to help your staff get the most from their home connectivity
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
- Employees want tech to improve productivity
- 1 in 3 British employees expect more workplace flexibility in the next decade
- Peace of mind matters. So why leave your resiliency to chance?
- Only 1 in 5 workers see AI as a threat
- Are businesses ready to cope with tech advances?
- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
- TalkTalk Business first to launch business-grade broadband packages to address huge surge in working from home
- A rapid response: how we’ve delivered critical connections during COVID-19
New Year, New Business Goals: Resolutions for 2021
So last year wasn’t great was it? And while 2021 hasn’t got off to the best start, it’s not all doom and gloom and the UK’s vaccination program is real cause for optimism.
While we all eagerly await that happy day in the not-too-distant future when life returns to something approaching ‘normal’, it’s important that businesses who are able to continue operating remain positive, productive and proactive. With this in mind, we’ve pulled together a few suggestions for new year’s resolutions that can help your organisation to bounce back from the pandemic stronger than ever.
Focus on employee wellbeing
The events of such a turbulent year will inevitably have taken their toll on many people’s mental health and remote working makes it harder to keep track of your employees’ wellbeing. That’s why it’s important to arrange regular check-ins to make sure that your people are managing. Burnout is a real problem which is only becoming more common in the current climate. By keeping in regular contact with your team, you can identify when people are struggling and take steps to help.
As well as direct action like ensuring that employees have manageable workloads, encouraging them to take regular breaks and putting meeting-free time in the diary, simple things like having informal conversations about life outside of work are beneficial too. We’re all in front of the screen more often these days, so when you have one-to-one catchups, why not make them ‘walking one-to-ones’ over the phone? It’s perfect for reducing screen time and getting some fresh air and exercise while you’re at it.
Steps like these give your employees more opportunities to let you know about any problems they’re experiencing, and also means they’re more likely to remain motivated and productive.
In these unpredictable times, it’s so easy to get lost in your day-to-day activities and lose sight of the bigger picture. We’ve all heard the expression, “failing to prepare is preparing to fail”, and while it’s important to remain focused on the here and now, it’s essential to strike the right balance and ensure you’re planning for the future too.
Planning ahead is vital to the success of any business and by having a structured long-term plan in place with achievable goals and targets, it gives your organisation focus and direction. With meaningful objectives for your people to work towards and a shared collective purpose, your organisation is more likely to achieve its goals.
Talk to your customers
2020 has shown just how important that loyalty and customer relationships are to every business. Maintaining and strengthening relationships with your customers means they’re more likely to give you repeat business. And what’s more, going above and beyond for your customers generates positive word of mouth around your busines – more important than ever in these challenging times.
But how can you enhance your relationships with customers? Simple – talk to them! In practical terms, communicating with your customers gives you the opportunity to find out about challenges they’re facing and how you can deliver for them, helping you tailor your service and even increase sales. But more than that, the simple act of reaching out to your customers lets them know that they are valued – and when customers feel valued, they’re less likely to take their business elsewhere.
Prepare for the shift to hybrid working
Clearly, the way we work has changed significantly since last March and the pandemic accelerated the widespread adoption of digital tools to facilitate remote working. But when we no longer have to work from home out of necessity, for most of us, the old routine of 9-5 in the office, five days a week will be a thing of the past. In fact, TalkTalk’s Lockdown Lessons research shows that more than half of respondents don’t expect to return to ‘traditional’ ways of working.
However, while the likes of Zoom and Teams have become invaluable, they’re no substitute for in-person meetings and having a physical office space is still hugely valuable. A hybrid approach where staff have the flexibility and convenience of working from home, alongside the option of a safe workplace environment, provides the best of both worlds.
In some ways, we were fortunate that the pandemic struck when it did. The technology and connectivity infrastructure in place meant many businesses continued to collaborate with colleagues, stay in touch with customers and keep operations moving. If we’d faced these trying circumstances ten years earlier, it would likely have been a very different story…
If 2020 was about surviving, then 2021 will be about thriving – but does your business have the right kind of connectivity in place to do so?
With lightning-fast upload and download speeds, crystal-clear video calls and a rock-solid connection, that won’t let you down, we can help you can get the most out of hybrid working.
To discover some of the reasons why TalkTalk Business is equipped to help your business make the move to hybrid working and make 2021 a year to remember for all the right reasons, click here.