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Why TalkTalk Business?
Why TalkTalk Business?
We’ve got over 25 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
Next Generation Network
We’ve invested a huge amount in developing our Next Generation Network and it’s become one of the largest, most connected all-IP network in the UK.
Awards
Whether it’s our award winning team, our industry leading products or our exceptional service, we’ve been winning awards for the last two decades.
We're with you
We’re a people-driven business and we believe that delivering real value means building real relationships with our customers and being there when you need us.
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News & Insight
Blogs
- The contactless customer: A more hospitable approach to digital transformation
- The full fibre future is now: Is retail ready for the big switch off?
- The road to success: How digital solutions are whipping the logistics industry into shape
- Why should your business consider switching to 10GB ethernet?
- Women in Leadership
- 2022 will drive a new need for speed
- Reflecting on COP26
- It’s time to get back to business
- Cardiff: An ultrafast city
- The connectivity market is changing fast: it’s time to upgrade
- TalkTalk is one the best places to work in the UK!
- TalkTalk Business: Finalists in Comms Council UK Awards 2021
- Business Full Fibre can drive post-lockdown success
- The new need for speed
- Ofcom report: UK digital dependency driven to new heights during lockdown
- Business Full Fibre - the what, where and why of full fibre
- Ultrafast Business Fibre: what it is and why you might need it
- Ultrafast Business Fibre is your back to business game changer
- Hybrid Working
- Our approach to customer service
- Supporting hybrid workers with our new cloud-based unified communications offering
- Why does Business Ultrafast Fibre matter to my business?
- Business New Year’s Resolutions
- FTTP FTW! New Research: Full Fibre Most Energy-Efficient Connectivity Method
- Five myths and misconceptions about Business Ultrafast Fibre
- Getting up to speed – Everything you need to know about Business Ultrafast Fibre
- Ready to supercharge your connectivity?
- Controlling costs is just one reason to move to cloud
- The New Business Wi-Fi Hub
- Business as unusual - making homeworking work for the new normal
- Working from home - is residential broadband up to the job?
- What’s the value of an empty desk? How homeworking could help balance the books
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
- 5 TED talks you won't want to miss
- 5 reasons to consider an IPVPN solution
- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- The Future of Retail
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- Flexibility and connectivity for the modern era
- Helping Manchester based SMEs succeed in 2021
- CityFibre Ethernet Access Circuit Promotion
- Mitel 10 Reasons
- Nobody can slow your business down with a dedicated leased line
- It’s time to get back to business
- Should Direct Internet Access be at the heart of your business?
News and PR
- We’re finalists in the UK Complaint Handling Awards 2022!
- Champions
- Small Businesses Buoyant in Run up to Christmas
- Trustpilot
- Join us in making the climate crisis history
- Lockdown Lessons
- Mental Health and Wellbeing: Helping our Colleagues
- Challenge 2030: How We're Helping Make the Climate Crisis History
- TalkTalk Business Critical Infrastructure Update
- How to help your staff get the most from their home connectivity
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
- Employees want tech to improve productivity
- 1 in 3 British employees expect more workplace flexibility in the next decade
- Peace of mind matters. So why leave your resiliency to chance?
- Only 1 in 5 workers see AI as a threat
- Are businesses ready to cope with tech advances?
- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
- TalkTalk Business first to launch business-grade broadband packages to address huge surge in working from home
- A rapid response: how we’ve delivered critical connections during COVID-19

Many very small offices and one- or two-person businesses have been getting by with a standard broadband connection for years. They’ve never upgraded from all-copper internet because they’ve never felt the need.
That’s perfectly understandable. Why fix what isn’t broken? There’s very little difference between the price of standard copper and fibre internet these days, but even a couple of extra pounds can seem like too much if you don’t need the extra speed.
Despite that, if your business still relies on a standard connection, we advise you to think about upgrading to fibre internet. You might not think your business will benefit from the change, but it almost certainly will. Read on and we’ll tell you why.
Fibre and copper: there’s a big difference
So, what’s so great about fibre? Well, for a start, it’s quick. With Simply Superfast Fibre from TalkTalk Business, you get speeds of up to 76Mbps. That compares to top speeds of up to 18Mbps for our Simply Business Broadband product, which is an all-copper service.
Also, the general rule is that the more fibre there is in your connection, the more reliable it will be. An ADSL connection (also known as MPF) is the standard broadband service that uses copper wires all the way from the internet to your premises.
TalkTalk Business’ entry-level fibre service is Simply Superfast Fibre – also known as Fibre to the Cabinet (FTTC) – which gives you a good idea of what it’s made of. It uses fibre optic cables from the internet to your local street exchange, and then hops on to copper wire for just the last part of the journey to your premises.
Fibre is a lot faster and more resilient than copper, so the more of it your connection contains, the better.
Fibre is the future
So that’s the ‘what’, but what about the ‘why’? Fibre may be an inherently more advanced technology, but if you don’t need it, well, you don’t need it.
Except, maybe you do. Even after the pandemic is behind us, more work is likely to be carried out remotely. At the same time, customers expect smoother digital interactions, seamless e-commerce and superfast cashless payments.
Your employees and clients expect to be able to video conference, which could save you a lot of money compared to face-to-face meetings. More and more services are being moved to the cloud – from Office 365 to your accountancy software – so they can be accessed anywhere and on any device.
All of which puts pressure on bandwidth, and there’s more to come. The ISDN switch-off in 2025 will force all companies to replace landlines with IP (i.e. internet-based) telephony. That’s still a few years away, but BT will stop selling new landlines much sooner.
In other words, the technology landscape is moving more and more towards fibre. More services are going online. Mobile workforces need cloud apps. Customers expect digital communications. Business that dig their heels in against these innovations may find that their competitors won’t.
Switching is simple
In many ways, the question isn’t ‘why switch?’, it’s ‘why not?’. As we said earlier, there’s very little difference in price these days between ADSL and Superfast Fibre, despite the significant increase in speed and reliability. That’s because providers (including us) want to move customers onto fibre, which is simply more resilient and less prone to developing faults.
So, as well as making switching cost-effective, we’ve also made it easy. With TalkTalk Business, there’s no connection fee on a 24-month Superfast Fibre connection, which also includes our best-ever Business Wi-Fi Hub to help you maximise speeds. You’ll also get WorkSafe, an industry-leading network security package.
There’ll also be little or no downtime on the day of the switchover, and we’ll make sure any disruption to your business is kept to an absolute minimum. To be honest, most businesses barely notice the changeover – but they quickly notice the superfast connection.
If you put it all together, Superfast Fibre Broadband simply makes sense. It will let your business benefit from new digital services and future-proof it for whatever tomorrow brings. It’s reliable and cost-effective. And with TalkTalk Business, you also get exceptional, 24/7 support on top that’s rated ‘Excellent’ on Trustpilot – the highest of all tier 1 providers.
Fibre’s the future, and it’s time to upgrade. Want to find out more about Superfast Fibre from TalkTalk Business? Click here.
©TalkTalk Business Direct Limited (trading as TalkTalk Business)
TalkTalk Business Direct Limited Registered Office: Soapworks, Ordsall Lane, Salford, M5 3TT. Registered in England and Wales with Company No: 11347230