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News & Insight
Case StudiesNews and PR
- The contactless customer: A more hospitable approach to digital transformation
- The full fibre future is now: Is retail ready for the big switch off?
- The road to success: How digital solutions are whipping the logistics industry into shape
- Why should your business consider switching to 10GB ethernet?
- Women in Leadership
- 2022 will drive a new need for speed
- Reflecting on COP26
- It’s time to get back to business
- Cardiff: An ultrafast city
- The connectivity market is changing fast: it’s time to upgrade
- TalkTalk is one the best places to work in the UK!
- TalkTalk Business: Finalists in Comms Council UK Awards 2021
- Business Full Fibre can drive post-lockdown success
- The new need for speed
- Ofcom report: UK digital dependency driven to new heights during lockdown
- Business Full Fibre - the what, where and why of full fibre
- Ultrafast Business Fibre: what it is and why you might need it
- Ultrafast Business Fibre is your back to business game changer
- Hybrid Working
- Our approach to customer service
- Supporting hybrid workers with our new cloud-based unified communications offering
- Why does Business Ultrafast Fibre matter to my business?
- Business New Year’s Resolutions
- FTTP FTW! New Research: Full Fibre Most Energy-Efficient Connectivity Method
- Five myths and misconceptions about Business Ultrafast Fibre
- Getting up to speed – Everything you need to know about Business Ultrafast Fibre
- Ready to supercharge your connectivity?
- Controlling costs is just one reason to move to cloud
- The New Business Wi-Fi Hub
- Business as unusual - making homeworking work for the new normal
- Working from home - is residential broadband up to the job?
- What’s the value of an empty desk? How homeworking could help balance the books
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
- 5 TED talks you won't want to miss
- 5 reasons to consider an IPVPN solution
- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- The Future of Retail
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- Flexibility and connectivity for the modern era
- Helping Manchester based SMEs succeed in 2021
- CityFibre Ethernet Access Circuit Promotion
- Mitel 10 Reasons
- Nobody can slow your business down with a dedicated leased line
- It’s time to get back to business
- Should Direct Internet Access be at the heart of your business?
- We’re finalists in the UK Complaint Handling Awards 2022!
- Small Businesses Buoyant in Run up to Christmas
- Join us in making the climate crisis history
- Lockdown Lessons
- Mental Health and Wellbeing: Helping our Colleagues
- Challenge 2030: How We're Helping Make the Climate Crisis History
- TalkTalk Business Critical Infrastructure Update
- How to help your staff get the most from their home connectivity
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
- Employees want tech to improve productivity
- 1 in 3 British employees expect more workplace flexibility in the next decade
- Peace of mind matters. So why leave your resiliency to chance?
- Only 1 in 5 workers see AI as a threat
- Are businesses ready to cope with tech advances?
- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
- TalkTalk Business first to launch business-grade broadband packages to address huge surge in working from home
- A rapid response: how we’ve delivered critical connections during COVID-19
What is a Leased Line or Dedicated Line?
Fast, reliable Internet connectivity is often described as the fourth utility, like water, gas and electricity, it’s essential to our operations. However, what you may be unaware of is, unlike water and gas, Internet Access is available in several different formats.
In less than two minutes I’ll explain the differences between Broadband, Fibre Broadband and what is known as a dedicated leased line as well as explaining the advantages and disadvantages of these services.
The differences: Broadband (ADSL) and a Leased Line?
Broadband and Fibre Broadband = shared Internet connections
Broadband is an Internet connection that is shared with other users. Herein lays one of the disadvantages, the more people online means the more demand that is placed on the connection. It’s just like the motorway at rush hour, more traffic, creates more congestion and the slower you move. Unfortunately with a shared connection you have no control over the speed, and at peak times performance may drop.
Leased Line = Internet connection solely for your use
A leased line, also known as a dedicated line, is a connection that is reserved for your use only. It’s almost like having your own lane on the motorway. You can therefore expect a fast, reliable service regardless of the time of day. You don’t have to worry about being slowed down by someone down the street binge-watching Netflix or the business next door streaming a live webinar.
Fast download AND upload speeds
Broadband offers much faster download speeds than upload. For example up to 17 Mbps downstream and up to 1 Mbps upstream. Most of what we do online is downloading so for some tasks this is fine. However, for certain types of activities a fast upload speed matters.
Why do I need fast upload speeds?
If your business is doing any of the following things you’ll need fast upload speeds:
- Making calls over your Internet (VoIP)
- Video calls
- Streaming or broadcasting
- Backing up files to the cloud
- Sending large files
- Have several employees using apps, VoIP, sending files simultaneously
We are seeing a marked increase in the number of businesses needing to upgrade their Internet services. This is due to the simple fact that they are doing more online and require a more reliable service. The advantage of a dedicated line is that it offers both fast upload and download speeds. For example you could choose 100Mbps down and 100Mbps up, this is known as a symmetrical service. You get the same guaranteed upload and download speed.
Is downtime an issue for your business?
For a 24/7 business, operational 525,600 minutes a year, how does downtime affect you?
When choosing an Internet service ask yourself how much downtime can you afford. For instance, not all broadband providers operate out of hours support. These days, business operations aren't restricted to the traditional nine-to-five, and if something goes wrong on an evening or weekend, you'll need the peace of mind that comes with being able to get timely help.
Broadband fix times average from 5 to 28 working days compared to dedicated leased line fix times which average from 5 to 10 hours.
Advantages and Disadvantages of Leased Lines
Advantages of a dedicated leased line
- Increased reliability and performance – Internet connection solely for your use
- More speed available – choose the speed you need and go up to 1Gbps
- Fast upload and download – great for services like VoIP and cloud backup
- Should the unforeseen happen you will get much faster fix times
Disadvantages of a dedicated leased line
- Installations can typically take between 30 to 90 days
- More expensive than broadband
Entry level dedicated Leased Lines from less that £3.00 per day
What can you expect to pay for a dedicated leased line? Even though dedicated lines are more than broadband they are probably less expensive than you might think. Entry level Internet Access starts at less than £3.00 per day.
The most premium options available come in around £12 per day
If Internet is absolutely critical, then we would advise that you look at the premium dedicated leased line service. This is the high-end option, using end-to-end fibre and dedicated bandwidth that make it ideal for businesses that cannot afford any drop in connectivity. It’s the most reliable out there and for around £12 per day you can expect to access speeds of 100 Mbps download and 100 Mbps upload, 24x7 support and the fastest fix times.
Internet just isn’t that critical to me
If you're using your Internet to send emails, files, browsing and don’t have many employees then broadband is probably a good fit. If this sounds like your situation we recommend you opt for a Broadband or Fibre Broadband service.
Want to know more?
If you would like to compare the pricing options for dedicated leased lines or speak to a business specialist, get in touch. We offer the full range of Internet Access services from Broadband, Fibre Broadband and Leased Lines. We deliver these across our own network, which is one of the largest next-generation networks in the UK. Owning our own network gives us huge reach and coverage across the UK and means we can offer affordable, reliable Internet Access to UK businesses.