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Why TalkTalk Business?
Why TalkTalk Business?
We’ve got over 25 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
Next Generation Network
We’ve invested a huge amount in developing our Next Generation Network and it’s become one of the largest, most connected all-IP network in the UK.
Awards
Whether it’s our award winning team, our industry leading products or our exceptional service, we’ve been winning awards for the last two decades.
We're with you
We’re a people-driven business and we believe that delivering real value means building real relationships with our customers and being there when you need us.
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News & Insight
Blogs
- The contactless customer: A more hospitable approach to digital transformation
- The full fibre future is now: Is retail ready for the big switch off?
- The road to success: How digital solutions are whipping the logistics industry into shape
- Why should your business consider switching to 10GB ethernet?
- Women in Leadership
- 2022 will drive a new need for speed
- Reflecting on COP26
- It’s time to get back to business
- Cardiff: An ultrafast city
- The connectivity market is changing fast: it’s time to upgrade
- TalkTalk is one the best places to work in the UK!
- TalkTalk Business: Finalists in Comms Council UK Awards 2021
- Business Full Fibre can drive post-lockdown success
- The new need for speed
- Ofcom report: UK digital dependency driven to new heights during lockdown
- Business Full Fibre - the what, where and why of full fibre
- Ultrafast Business Fibre: what it is and why you might need it
- Ultrafast Business Fibre is your back to business game changer
- Hybrid Working
- Our approach to customer service
- Supporting hybrid workers with our new cloud-based unified communications offering
- Why does Business Ultrafast Fibre matter to my business?
- Business New Year’s Resolutions
- FTTP FTW! New Research: Full Fibre Most Energy-Efficient Connectivity Method
- Five myths and misconceptions about Business Ultrafast Fibre
- Getting up to speed – Everything you need to know about Business Ultrafast Fibre
- Ready to supercharge your connectivity?
- Controlling costs is just one reason to move to cloud
- The New Business Wi-Fi Hub
- Business as unusual - making homeworking work for the new normal
- Working from home - is residential broadband up to the job?
- What’s the value of an empty desk? How homeworking could help balance the books
- Mitel Platinum Partner - We did it again!!
- Get an hour back every day
- What is a Leased Line?
- One thing you never hear in the office
- Prepare for the workplace of 2025 today: 3 simple steps
- 5 things you should consider before moving to the cloud
- What will the future of collaboration look like?
- The Northern Agenda
- How will machines unleash your business’ potential?
- Are UK workforces ready for the ‘Fourth Industrial Revolution’?
- What we learnt at Accelerate Her 2017
- Saying goodbye to legacy systems - ensuring a migration is trouble-free
- 5 tips to for a better work-life balance
- How our network investment helps digital transformation
- Telco forecast: what to expect in 2019?
- 4 connectivity options to consider when building a resilient network
- Hosted Voice – It’s time to make the move
- 3 reasons why you should consider Business VoIP in the next 6 months
- 4 top tips for hiring the best staff
- Businesses in the Gigabit fast lane
- A beginner's guide to CPaaS
- Soapworks - A home to be proud of
- 5 TED talks you won't want to miss
- 5 reasons to consider an IPVPN solution
- You’re busy right? But are you as productive as you think?
- Collaborating with Openreach to clear Britain’s Ethernet installation backlog
- The Future of Retail
- World Cup 2018: Watch it, tweet it, stream it
- 4 tips to thrive on Black Friday and Cyber Monday
- Flexibility and connectivity for the modern era
- Helping Manchester based SMEs succeed in 2021
- CityFibre Ethernet Access Circuit Promotion
- Mitel 10 Reasons
- Nobody can slow your business down with a dedicated leased line
- It’s time to get back to business
- Should Direct Internet Access be at the heart of your business?
News and PR
- Introducing the TalkTalk Business Referral Scheme
- We’re finalists in the UK Complaint Handling Awards 2022!
- Champions
- Small Businesses Buoyant in Run up to Christmas
- Trustpilot
- Join us in making the climate crisis history
- Lockdown Lessons
- Mental Health and Wellbeing: Helping our Colleagues
- Challenge 2030: How We're Helping Make the Climate Crisis History
- TalkTalk Business Critical Infrastructure Update
- How to help your staff get the most from their home connectivity
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Partner Restructure
- Britain's businesses prepare for hyper- speed
- Employees want tech to improve productivity
- 1 in 3 British employees expect more workplace flexibility in the next decade
- Peace of mind matters. So why leave your resiliency to chance?
- Only 1 in 5 workers see AI as a threat
- Are businesses ready to cope with tech advances?
- Preliminary FY17 Results
- TalkTalk Business Awarded Mitel Platinum Partner Status
- UK workers say OMG to RFID chip tracking
- Spend on Small Business Saturday up 15% to £717 Million
- TalkTalk Business launches new suite of Cloud-ready connectivity products
- TalkTalk Business appoints Duncan Gooding as Chief Operating Officer
- TalkTalk launches FibreNation
- TalkTalk Business first to launch business-grade broadband packages to address huge surge in working from home
- A rapid response: how we’ve delivered critical connections during COVID-19

Climate change affects us all. Its impact can’t be underestimated – and if we’re to tackle it successfully, we need to take urgent action now. That’s why TalkTalk supports Business in the Community’s Challenge 2030 campaign.
The initiative builds on targets laid out in the 2015 Paris Agreement. It aims to strengthen the global response to climate change and cut greenhouse gas emissions to net zero by 2050. At our current trajectory, we will have used our entire carbon budget outlined under the Paris Agreement by 2030. To combat this, BITC is encouraging UK businesses to aim higher and accelerate progress – aiming to reach this goal 20 years earlier.
Leading the way
As the UK comes out of lockdown and we begin to restart the economy, we have a unique opportunity to catalyse rapid action, tackle the climate crisis and create fantastic jobs. But building back better (and greener), will require strong leadership and we’re proud to play a key role in Business in the Community’s work.
TalkTalk Business’s Managing Director Jonathan Kini is the chair of BITC’s Net Zero Carbon Taskforce, which believes that businesses need to increase their focus on societal gains, take care of their people and pursue a purpose beyond profit.
Kini commented: “The next generation joining the workforce – often called Gen Z – demands that businesses of all sizes pay attention not only to their people’s wellbeing, but to the environment and the communities they work in too – and rightly so.”
While BITC’s environmental goals are ambitious, the economic benefits of meeting them are significant. Research conducted by Route 2 on behalf of BITC reveals that accelerating our progress towards net zero carbon emissions by 2030 means we could avoid social costs of up to £1.1tn.
Mobilising the workforce
The time to act is now and businesses can play a vital role in helping facilitate the necessary change. To achieve these aims, there needs to be buy-in all the way through a business – cascading down from the boardroom to every member of staff. This is something we’re focusing on at TalkTalk. Will Ennett, our Head of Content and Sustainability, is working closely with Business in the Community and recently took part in a webinar discussing how we’re engaging with our employees to help reach net zero carbon goals.
One of the key activities is our Net Zero Heroes network which unites colleagues across the business around a culture of sustainability, and invites them to share ideas to help TalkTalk become a greener business.
The initiative focuses on how TalkTalk can reduce, reuse and recycle. We celebrate successes and share impact with the wider business. The Net Zero Heroes network is made up of members across a range of seniority levels - and while this is only the beginning, we are building momentum and membership is growing steadily.
We also offer a number of benefits which incentivise eco-friendly behaviour. These include season ticket loans for public transport and a longstanding cycle-to-work scheme. In fact, we recently increased the value of the scheme to accommodate e-bike options, to further encourage colleagues to ditch the car and cycle instead.
We appreciate that’s not possible for some, which is why we’re soon to launch a salary sacrifice electric vehicle scheme.
Going forward, we’ll be working with colleagues that design new processes and systems, to keep Net Zero front of mind. Whether it’s new products and services for our customers, or internal systems, we’ll always consider the potential impact for Net Zero.
Fibre is the future
In terms of TalkTalk’s focus in the immediate future, Fibre is an essential part of how we can help the UK achieve Net Zero by 2030. In addition to the benefits of fast, reliable, resilient connectivity that Fibre offers businesses – crucial in the post-COVID landscape – it’s also a far greener option than traditional broadband.
Fibreoptic cables transmit data using light, so they’re far more energy efficient than copper, and require only a fraction of the energy. As a result, less energy is needed to keep fibre networks cool, further reducing carbon emissions.
And as Fibre is rolled out across the UK, we’ll feel the environmental benefits in other areas too. Fibre delivers the robust connectivity needed to support bandwidth-hungry video software and make online collaboration the viable new normal. This will have a positive knock on effect of reducing the number of people commuting to and from the office, taking millions of cars off the road.
Reaching net zero carbon emissions by 2030 certainly won’t be easy. But it’s critical. And with a coordinated effort by businesses across the UK, we believe it’s achievable.
If you’d like to discover more about Challenge 2030 and how your business can help make the climate crisis history, you can visit the BITC’s website here.
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TalkTalk Business Direct Limited Registered Office: Soapworks, Ordsall Lane, Salford, M5 3TT. Registered in England and Wales with Company No: 11347230