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We’re thrilled to announce a huge milestone at TalkTalk Business: our 6,000th Trustpilot review!

At a time when businesses across the UK are more reliant on their connectivity than ever, quality customer service has never been so important. At TalkTalk Business, delivering a fantastic experience to all our customers is a massive priority for us and we’re proud to be the only tier-1 provider with an ‘Excellent’ ranking on Trustpilot.

We strive to always go the extra mile to support the businesses across the UK using our services and ensure they’re getting the most out of their connectivity. And with thousands of businesses taking the time to review our service on Trustpilot and give us such positive feedback – we have a TrustScore of 4.4 out of 5 and 71% of reviewers have awarded us five stars – our customers are telling us we’re delivering where it matters most to them.

The 6,000th review is a significant milestone for TalkTalk Business where, in spite of the logistical challenges presented by the pandemic, the customer service team has not only maintained high levels of service, but actually improved them, with the company’s Trustpilot rating rising from ‘Good’ to ‘Excellent’.

Jon Nowell, Director of Small Business & Fibre for Every Business at TalkTalk Business commented:

“Clearly, TalkTalk Business has not been immune to the difficulties that the nation has faced over the last 18 months or so. In light of these challenging circumstances, maintaining our high standards of service would have been impressive, but the fact that our teams have pulled together to actually enhance the way we’re supporting our business customers is nothing short of remarkable.”

He continued: “An enormous amount of hard work has gone into getting us here and I’m so proud of everyone across the business who’s played a role in this. Thank you to all involved, and a special thanks to our customers for taking the time to review our service. We’re blown away by your response and we’ll continue to listen to all feedback to help us continue to improve the way we work.”

If you’d like to get in touch and find out how we can support your business, you can find out how to contact us here. Want to see what our customers are saying about us? Click here to check out our Trustpilot reviews.