16/06/2022

Diversity and Inclusion has always been important to us, and we are proud that our people come from diverse backgrounds and cultures. It’s what makes TalkTalk a vibrant working environment. This blog goes in-depth into what we’re doing as a business, as well as some great advice from our team.

10/06/2022

We are delighted to announce we've scooped the Best Wholesale Fibre Provider Award at this year's UK Fibre Awards!

26/05/2022

The UK is still far behind some of our European and G20 counterparts when it comes to full fibre coverage, but ‘us Brits’ are catching up! But, where is the channel market? What are our current challenges and opportunities? Read our blog to discover how TalkTalk Wholesale Services can help you get the most from full fibre.

17/05/2022

As we continue with our brand campaign, this month’s theme is our commitment to providing you the best connectivity, always. A great example of this is our hard work to keep the UK connected during Covid-19. As a Critical National Infrastructure provider, we understand that we must provide the robust connectivity needed to keep the nation working, no matter what.

09/05/2022

In this blog, we summarise the finding from our recent whitepaper 'The Ethernet Access Direct (EAD) High-Bandwidth Revolution', which explores products are ideally placed to meet the growing businesses demand for speed and reliability.

13/04/2022

As we continue our new branding campaign with our Great Together series, it’s important that we touch on our next theme; our incredible network, which allows our Partners, their customers and more to have great, reliable connectivity.

07/04/2022

What did TalkTalk Wholesale Services get up to at Channel Live 2022? Find out the key highlights in this blog…

04/04/2022

TalkTalk Group is pleased to announce it has entered into an agreement to acquire Virtual1, one of the UK’s primary wholesalers of high bandwidth services.

09/03/2022

Our new brand campaign will be dropping four different themes over the next few months featuring employees all over the business, so keep your eyes peeled as you may spot some familiar faces! We wanted to kick it off with Account Management. Our dedicated Account Managers will always put the relationships with our Partners first and do what we can to make sure you and your customers are happy - key to making us Great Together.

04/03/2022

Find out about Openreach's Marketing Campaign in Mildenhall.

24/02/2022

Find out the latest Openreach Stop Sell updates here.

21/02/2022

Channel Live is back! TalkTalk Wholesale Services is excited to attend this year’s event which connects IT resellers, MSPs and Channel partners face-to-face with vendors, distributors, service providers and speakers from across the sector.

08/02/2022

At TalkTalk Wholesale Services, we’re on a mission to be easy to do business with. Following your feedback, we’ve made some big improvements to our service. Our teams have been busy improving our provisioning delivery performance to all our Partners, and we’re excited to share with you how well our new provisioning model changes have gone.

11/01/2022

Ruth Kennedy appointed Chief Sales Officer at TalkTalk Wholesale Services

05/01/2022

Let's take a look back at all of the great highlights in 2021! Here's to 2022...

29/11/2021

Find out our key highlights from Comms Vision 2021 here.

27/08/2021

Award season is well and truly in full swing, and TalkTalk Wholesale Services is delighted to have been shortlisted for eight different awards this year!

02/08/2021

The Full Fibre revolution has begun. Sure, you’ve heard of FTTP by now, but are you confident you could separate your fibre from your copper connections? If not, well don’t you worry… you’ve come to the right place. Here’s fibre broadband explained.

12/07/2021

Find out why full fibre outperforms copper every time. Get FTTP today with TalkTalk Business Partners

28/06/2021

Many organisations have had over a year to get used to their employees hybrid working, and over that year have discovered ways to help support them. With hybrid working set to stay, it’s important that these tips become part of your company ethos to keep employees productive and engaged.

10/06/2021

TalkTalk Wholesale Services is on a journey to reduce its carbon usage and is doing all it can to reduce the environmental impact across the entire operation. And one of the most effective strategies to date is the adoption of fibre-based connectivity.

21/05/2021

Discover the highlights of our Wholesale Virtual Events. With updates on our Product Roadmap, Network innovation, service offerings and more.

07/05/2021

This blog highlights the key findings of our whitepaper 'The impact of Covid-19 and levelling up hybrid working', how leading resellers see themselves capitalising from the state of the market and how it’s changing through homeworking from our roundtable discussion hosted by Comms Dealer.

26/04/2021

Here are six reasons why you should join us at the Wholesale Virtual Event on 20th May 2021.

09/04/2021

29/03/2021

Effective work-life balance requires that you spend your time meaningfully in each of the respective spaces. With hybrid working here to stay, it’s important for you and your employees to make sure that you are successful at getting work done and at maintaining mental wellbeing.

11/03/2021

Employee health and wellbeing is an organisational must-have. When working from home it’s to feel isolated and may struggle. Businesses need to prioritise mental health in the workplace and promote an open culture and communication on mental health.

19/02/2021

In these very challenging times, looking after your employee’s mental health and supporting their wellbeing is as important as providing a safe place for them to work. We’ve pulled together six top tips that we’ve been trying at TalkTalk Business that can help your organisation with employee well-being and to stay connected with each other while working from home.

17/02/2021

Download our whitepaper 'The impact on COVID-19 and levelling up hybrid working to find out the impact on the nation’s ability to adapt to the mass shift to hybrid working and what this meant for businesses and connectivity providers.

08/02/2021

G.fast or Fibre to the Premise (FTTP). What exactly are they? And how do you make the right choice? Our experts are here to explain the benefits and help make you choose the right connection for your customers.

29/01/2021

20/01/2021

TalkTalk Business Wholesale has won Best Fibre Connectivity Provider Award at the Comms Business Awards 2020!

12/01/2021

In this blog we take a look at best practice we’re adopting at TalkTalk Business and how to ensure you’re covering all four key dimensions to support your employees’ well-being.

10/12/2020

COVID-19 has certainly been a challenging time for all, but with challenge and change comes opportunity. As we begin to learn what the ‘new normal’ might look like, we’re starting to see great opportunity within the Channel that our Partners and businesses can thrive off. Managing Director of TalkTalk Wholesale, Richard Thompson, shares his thoughts on the changing landscape and how we are helping our Partners build back better by working together…

12/11/2020

29/10/2020

23/10/2020

16/10/2020

29/09/2020

23/09/2020

14/08/2020

The whole new world of voice over IP (VoIP) is both exciting and daunting for operators looking to deliver this new proposition to a wide variety of consumers in the UK. TalkTalk Business is already sharing best practise and helping to educate its partners on the big changes that will be necessary.

27/07/2020

23/06/2020

17/06/2020

12/06/2020

18/03/2020

09/03/2020

Everything you need to know about Openreach's Exchange Migration.

05/03/2020

Discover the highlights of our roadshow event. With updates on FTTP, Ethernet. Network innovation, service offerings and more.

13/02/2020

One Customer Desk makes it easier and quicker to contact our service teams. Read the blog to find out more.

07/01/2020

With presentations from senior TalkTalk stakeholders and interactive workshops, you don’t want to miss the London or Manchester Partner Roadshow 2020.

14/11/2019

The spotlight was truly on full fibre at Comms Vision 2019. Find out what TalkTalk Business learnt from the event.

08/11/2019

Are you interested in selling FTTC to your customers? Discover how we can help you with targeted campaigns utilising data and insights.

07/11/2019

Find out what the TalkTalk Business Carrier team got up to at Capacity Europe, the largest event within the global telecommunications community.

07/10/2019

G.fast is an affordable service with Ultrafast speeds and it’s available to TalkTalk Business Partners now. Let’s explore why G.fast could be the perfect addition to your connectivity portfolio.

04/10/2019

EoFTTC is the data product that’s often overlooked and has many qualities which makes it an ideal upgrade from FTTC for businesses that can’t quite justify an EAD price tag.

23/09/2019

What did we get up to at Channel Live 2019? Keep reading as we share our insights with you.

14/08/2019

Join us at Channel live - one of the UK’s principal exhibitions for the channel community. It offers the chance to network with like minded vendors, resellers, managed service providers and many other businesses.

30/07/2019

Google processes over 7 billion search queries daily in 2019. The best part? Your customers are included in that number. And they don’t just use Google for consumer related queries, they’re asking important questions about connectivity that could help drive your business.

22/07/2019

Robotics helps businesses save thousands of work hours a year while also reducing cost & improving customer experience. Find out how you can utilise this technology in our blog.

22/07/2019

Read this Q&A with Simon Leather, Head of Product Development, at Connected Britain 2019 discussing what a full fibre rollout could mean for the channel.

03/07/2019

Both the Government and Openreach have recently upgraded their ambitions to scale FTTP across the UK. But what does this mean for the channel? Find out in Guy Miller's blog.

12/06/2019

The TalkTalk Business Carrier team are attending International Telecoms week, hosted in Atlanta, USA. Don't forget to book a meeting with one of the team if you're attending the event.

30/05/2019

Discover what happened when we invited our Partners and Customers to the Ministry of Sound for the Connectivity Matters Summit.

07/05/2019

The 2025 switch off is significant for the Telco industry and will have a huge impact on many people’s lives. But that doesn’t make it a bad thing. Read our blog to find out how you can make it a great opportunity for your customers.

01/05/2019

TalkTalk Business are on a mission to help Partners understand their customer base using data and insights. Read our blog to discover how we are helping Partners reduce churn and improve customer experience.

29/03/2019

TalkTalk Business are on a mission to become #EasyToDoBusiness with. That’s why we’ve gone on the road, with Partner Roadshow events across the North and South of England. We’ve opened our doors to meet more of our Partners and discuss what’s next for the success of our joint future.

18/02/2019

Have your customers embraced digital transformation? We share 5 ways to kick start your customers’ digital transformation and overcome challenges.

07/01/2019

Price no longer drives loyalty, customers are committed to businesses that they believe treat them well. Our Chief Operating Officer, Dan Richardson, shares some of the ways we're improving customer experience.

19/12/2018

The next year will be significant for the telecommunications industry. Want to learn more? We’ve gathered insights about the key things Telco’s should be paying attention to in 2019.

17/12/2018

Check out the top 5 most used websites and platforms on our network in 2018. They may surprise you....

07/12/2018

Connectivity underpins everything that we do. But we also champion human connection, especially during the festive season. In this blog, we share tips to stay connected in the workplace during the festive season.

06/12/2018

What happened at the most highly anticipated event in the channel? Richard Thompson shares his highlights of Comms Vision 2018.

21/11/2018

In the run up to the festive period, your customers should be thinking about their connectivity. Is their network capable of handling the surge of seasonal traffic? Is their connection truly resilient?

04/10/2018

Why not fit in a spot of sightseeing whilst you're visiting London?

03/09/2018

Find out why stand 366 is one not to be missed. From expert knowledge delivered by seasoned pros to free...

30/07/2018

21/06/2018

It's expected that some 3.4 billion people will watch this year's World Cup - and they'll be doing a lot more than sitting in front of their TV. Find out more.

11/04/2018

We all know Unified Communications is a powerful tool for businesses. It should also be simple. Simple to setup, simple to enable its great features, simple to administrate users, simple to understand bills and charges.

21/03/2018

The advent of ultrafast speeds in the UK is heralding a new wave of connectivity evolution and the question of how we navigate it in the channel.

20/03/2018

On Thursday 23rd November 2017, the ASA (Advertising Standard Agency) announced they are making some major changes in relation to the way Broadband speeds can be advertised. The guidance will take effect from 23rd May 2018. We thought we’d put this brief FAQ together to help answer some of the common questions our Partners may have.

27/10/2017

Make sure you get it right when considering SD-WAN.

27/10/2017

Software Defined Networks (SDN), and in particular Software Defined Wide Area Networks (SD-WANs) are all the rage at the moment. But what is driving this interest, almost overnight?

13/09/2017

It’s no secret that technology has transformed the way we work. Thanks to ubiquitous internet access, smartphones and videoconferencing, work can be done at any time and from anywhere. Advances in machine learning and artificial intelligence (AI) will soon bring about hybrid workforces of humans and machines. Despite this, many businesses are not yet leveraging technology to its full potential. This is why we have launched our Workforces 2025 campaign to assess where UK businesses and their employees stand in their use of current and future-focused technologies.

• Small
• Midsize
• Large
• Meeting future requirements

04/09/2017

Channel Live is the UK’s only ICT trade specific conference, exhibition, thought leadership and networking event rolled into one. Only at Channel Live can Resellers, VARS and other Channel Partners openly discuss margin opportunities with vendors and solution providers. Channel Live was launched to replace the Convergence Summits and in response to the need for one major event to serve the entire ICT Channel. It will be bigger and better than anything The Channel has seen for many years and is the only event of its kind.

• Small
• Midsize
• Large
• Reseller
• SI
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Calls & Lines
• SIP
• Hosted
• Inbound Solutions
• Voice
• Wholesale Line Rental (WLR)
• Carrier Pre-Selection (CPS)
• SIP Trunking
• Carrier SIP
• World SIP
• Hosted Voice
• Contact Centre
• Business Numbers
• IVR
• Call Recording
• Intelligent Call Control
• Intelligent Call Engine

24/08/2017

Key to our future success is continuing to ensure that we are taking our Partners on the journey to delivering the next generation of connectivity to their customers. As many of you will recall, this was one of the key themes from our Partner Summit. We were lucky to be joined by Camille Mendler, practice leader for Enterprise services at Ovum, who talked through a number of issues that will be front of mind over the next few months. Here are some of the main take-aways from her talk.

10/08/2017

Research from Ovum shows as many as 80% of businesses will be cloud-dependent by 2019. That means 1.5 million UK firms will be moving to the cloud in the next two years. We discussed cloud adoption with some of our Partners at our recent Partner Summit and put together the top 5 cloud related issues businesses have on their minds.

• Small
• Midsize
• Large
• Reseller
• SI
• Carrier
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Voice

11/07/2017

​The past few months have seen us put the finishing touches to our brand new office in Salford. As the name suggests, the Soapworks is a redeveloped soap factory and it will bring together over 1,000 people from our previous offices in Irlam and Warrington.

• Small
• Midsize
• Large
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency

10/07/2017

Whatever routes your customers take towards digital transformation, we know they will be thirsty for speed and resiliency. So we’ve invested in our network to introduce smarter, smoother browsing.

• Reseller
• SI
• Carrier
• Increasing reliability
• Meeting future requirements
• Increasing efficiency

16/06/2017

The world is changing rapidly, and if the last 12 months have shown anything, it's that we always need to be ready for the unexpected - economically, politically and, increasingly, technologically.

• Small
• Midsize
• Meeting future requirements

15/06/2017

Moving our colleagues from the North West to the Soapworks is a landmark move in TalkTalk’s history, and represents a major investment and chance for us to play a pivotal role in the growing Northern Powerhouse.

• Small
• Midsize
• Large

15/06/2017

The demand for higher bandwidth connectivity shows no signs of stopping - Ovum predicts that in the next three years alone, business demand for 1Gb+ speeds will increase by 50%, forming around 60% of all connections.

• Midsize
• Large
• Reseller
• SI
• Carrier

11/04/2017

In late 2016, Ken Johnson joined us at TalkTalk Business as our Head of Product Strategy. We sat down with Ken to ask him why he joined TalkTalk Business, and what his expectations are for the industry and for British business more generally over the year ahead.

10/04/2017

Ever since Ofcom first announced that they would giving operators access to BT's dark fibre, we’ve been excited about the opportunities, greater competition and innovation in the Ethernet market this could bring for businesses up and down the country. Read more to learn what it means for you.

• Reseller
• SI
• Carrier
• Saving costs
• Meeting future requirements

20/01/2017

In a recent survey of 1,000 UK business decision makers carried out by Censuswide and TalkTalk Business, almost 1 in every 2 (46%) respondents believe that their business will expand internationally in the next 12 months. It raises the question; how can you help your customers achieve this international growth and how can you share in their success?

• Small
• Midsize
• Large
• Reseller
• SI
• Carrier
• Saving costs
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• SIP
• Hosted
• Voice
• SIP Trunking
• Carrier SIP
• World SIP
• Hosted Voice

13/12/2016

The festive season sees a high risk of PBX hacking due to premises being left empty for the holidays and spend /usage monitoring being low or not taking place. Please see our 11 PBX security recommendations which we hope you find useful.

• Small
• Midsize
• Large
• Reseller
• SI
• Carrier
• IT & Telecoms
• Contact Centre

25/11/2016

In this blog I'm going to cover how we are improving the updates that Openreach provides for provisioning new Ethernet circuits. This is a huge area of focus for TalkTalk Business as the status quo simply isn’t acceptable. There’s a lot of work to be done, but I’m pleased to say we are pushing the envelope with Openreach and seeing good progress.

• Reseller
• SI
• Carrier
• Reducing complexity
• Increasing efficiency

25/11/2016

Learn how to best take advantage of TalkTalk Business' October and November 2016 Ethernet pricing initiatives to save your customers money.

• Reseller
• SI
• Saving costs

27/10/2016

TalkTalk Business works with Openreach to improve the speed of Ethernet rollout across Britain.

• Reseller
• SI
• Networking

27/09/2016

In my last blog, I explained how TalkTalk Business is working more closely with Openreach to improve the Ethernet installation timescales for our customers and the industry as a whole.

• Reseller
• SI
• Carrier
• Networking

26/09/2016

Over the last 12 months through blogs and events like our Symposium, we have shared with you our plans for some major enhancements that we are making to our Next Generation Network.

30/08/2016

Recently phone systems have transitioned through a major technology shift from most businesses having a physical phone system on site to an option where everything can be stored in the Cloud.

• Government
• IT & Telecoms
• Networking
• Private Network

26/08/2016

In terms of speed and resilience, TalkTalk Business’ data products are often ranked with Fibre to the Cabinet (FTTC) at the lower end, then progressing to Ethernet over Fibre to the Cabinet (EoFTTC), Ethernet in the First Mile (EFM) and then finally Ethernet (EAD).

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

22/07/2016

How TalkTalk Business is Working with Openreach for a Superfast Britain

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

28/06/2016

What is dark fibre, and what will it mean for business connectivity?

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

28/06/2016

The IP Bill will have far-reaching implications for both telecoms and communications providers.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

28/06/2016

London is a unique market for high speed, high availability business connectivity, and has been since the days of Mercury and COLT digging fibre into business premises.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

24/06/2016

At TalkTalk Business, we often talk about owning one of the largest Next Generation data networks in the UK as owning the “plumbing”.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

17/05/2016

Our International Inbound Numbers and World SIP products will offer an outstanding chance to approach a relatively untapped market with highly profitable and robust offerings.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

13/05/2016

Automate or find more added value.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

12/05/2016

MyNet is a brand new portal that will allow TalkTalk Business Partners to manage their accounts in an easier and more efficient manner.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

13/04/2016

We have been sharing our vision for ‘The Network of the Future’ and how we will all see new and evolving technologies disrupt the established telco industry.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

22/07/2016

How TalkTalk Business is Working with Openreach for a Superfast Britain

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

28/06/2016

What is dark fibre, and what will it mean for business connectivity?

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

28/06/2016

The IP Bill will have far-reaching implications for both telecoms and communications providers.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

28/06/2016

London is a unique market for high speed, high availability business connectivity, and has been since the days of Mercury and COLT digging fibre into business premises.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

24/06/2016

At TalkTalk Business, we often talk about owning one of the largest Next Generation data networks in the UK as owning the “plumbing”.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

17/05/2016

Our International Inbound Numbers and World SIP products will offer an outstanding chance to approach a relatively untapped market with highly profitable and robust offerings.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

13/05/2016

Automate or find more added value.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband

12/05/2016

MyNet is a brand new portal that will allow TalkTalk Business Partners to manage their accounts in an easier and more efficient manner.

• Midsize
• Large
• Saving costs
• Increasing reliability
• Meeting future requirements
• Reducing complexity
• Increasing efficiency
• Broadband