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Latest Blogs
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Wholesale Virtual Event: A faster future
Discover the highlights of our Wholesale Virtual Events. With updates on our Product Roadmap, Network innovation, service offerings and more.
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Hybrid Working Opportunities for the Channel - Our Roundtable Discussion
This blog highlights the key findings of our whitepaper 'The impact of Covid-19 and levelling up hybrid working', how leading resellers see themselves capitalising from the state of the market and how it’s changing through homeworking from our roundtable discussion hosted by Comms Dealer.
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Wholesale Virtual Event 2021 – Reconnecting with our Partners
Here are six reasons why you should join us at the Wholesale Virtual Event on 20th May 2021.
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How to get a better work-life balance when hybrid working
Effective work-life balance requires that you spend your time meaningfully in each of the respective spaces. With hybrid working here to stay, it’s important for you and your employees to make sure that you are successful at getting work done and at maintaining mental wellbeing.
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Workplace wellbeing: A checklist for your business
Employee health and wellbeing is an organisational must-have. When working from home it’s to feel isolated and may struggle. Businesses need to prioritise mental health in the workplace and promote an open culture and communication on mental health.
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Six Top Tips to Help Your Employees Stay Connected While Working from Home
In these very challenging times, looking after your employee’s mental health and supporting their wellbeing is as important as providing a safe place for them to work. We’ve pulled together six top tips that we’ve been trying at TalkTalk Business that can help your organisation with employee well-being and to stay connected with each other while working from home.
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TalkTalk Business shares research whitepaper to help Partners address the mass shift to hybrid working
Download our whitepaper 'The impact on COVID-19 and levelling up hybrid working to find out the impact on the nation’s ability to adapt to the mass shift to hybrid working and what this meant for businesses and connectivity providers.
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G.fast or FTTP – What are they and how to make the right choice for your customers?
G.fast or Fibre to the Premise (FTTP). What exactly are they? And how do you make the right choice? Our experts are here to explain the benefits and help make you choose the right connection for your customers.
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TalkTalk Business win Best Fibre Connectivity Provider at the Comms Business Awards 2020!
TalkTalk Business Wholesale has won Best Fibre Connectivity Provider Award at the Comms Business Awards 2020!
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Improving Employee Well-Being During COVID-19
In this blog we take a look at best practice we’re adopting at TalkTalk Business and how to ensure you’re covering all four key dimensions to support your employees’ well-being.
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Helping our Partners to build back better
COVID-19 has certainly been a challenging time for all, but with challenge and change comes opportunity. As we begin to learn what the ‘new normal’ might look like, we’re starting to see great opportunity within the Channel that our Partners and businesses can thrive off. Managing Director of TalkTalk Wholesale, Richard Thompson, shares his thoughts on the changing landscape and how we are helping our Partners build back better by working together…
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The future of telephony - Our VoIP journey so far...
The whole new world of voice over IP (VoIP) is both exciting and daunting for operators looking to deliver this new proposition to a wide variety of consumers in the UK. TalkTalk Business is already sharing best practise and helping to educate its partners on the big changes that will be necessary.
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Openreach’s Exchange Upgrade & Migration trials: What you need to know
Everything you need to know about Openreach's Exchange Migration.
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4 reasons full fibre outperforms copper every time
Find out why full fibre outperforms copper every time. Get FTTP today with TalkTalk Business Partners
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Partner Roadshow 2020: Follow the fibre
Discover the highlights of our roadshow event. With updates on FTTP, Ethernet. Network innovation, service offerings and more.
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One Customer Desk: Becoming easier to do business with
One Customer Desk makes it easier and quicker to contact our service teams. Read the blog to find out more.
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7 reasons you don’t want to miss the Partner Roadshow
With presentations from senior TalkTalk stakeholders and interactive workshops, you don’t want to miss the London or Manchester Partner Roadshow 2020.
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Digital Britain 2.0: Comms Vision 2019 highlights
The spotlight was truly on full fibre at Comms Vision 2019. Find out what TalkTalk Business learnt from the event.
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Case study: Using powerful data to drive fibre upsell for our Partners
Are you interested in selling FTTC to your customers? Discover how we can help you with targeted campaigns utilising data and insights.
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Capacity Europe 2019: highlights
Find out what the TalkTalk Business Carrier team got up to at Capacity Europe, the largest event within the global telecommunications community.
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6 reasons to add G.fast to your connectivity portfolio
G.fast is an affordable service with Ultrafast speeds and it’s available to TalkTalk Business Partners now. Let’s explore why G.fast could be the perfect addition to your connectivity portfolio.
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Could EoFTTC hit the sweet spot for your customers?
EoFTTC is the data product that’s often overlooked and has many qualities which makes it an ideal upgrade from FTTC for businesses that can’t quite justify an EAD price tag.
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3 things we learned at Channel Live 2019
What did we get up to at Channel Live 2019? Keep reading as we share our insights with you.
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5 reasons to visit us at Channel Live
Join us at Channel live - one of the UK’s principal exhibitions for the channel community. It offers the chance to network with like minded vendors, resellers, managed service providers and many other businesses.
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Harnessing Google's digital marketing insights to boost your business
Google processes over 7 billion search queries daily in 2019. The best part? Your customers are included in that number. And they don’t just use Google for consumer related queries, they’re asking important questions about connectivity that could help drive your business.
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How to use robotics to improve business operations
Robotics helps businesses save thousands of work hours a year while also reducing cost & improving customer experience. Find out how you can utilise this technology in our blog.
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Full fibre rollout: Q&A with Simon Leather at Connected Britain 2019
Read this Q&A with Simon Leather, Head of Product Development, at Connected Britain 2019 discussing what a full fibre rollout could mean for the channel.
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Fibre and the channel: Busting the myths
Both the Government and Openreach have recently upgraded their ambitions to scale FTTP across the UK. But what does this mean for the channel? Find out in Guy Miller's blog.
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International Telecoms Week 2019: Meet the team
The TalkTalk Business Carrier team are attending International Telecoms week, hosted in Atlanta, USA. Don't forget to book a meeting with one of the team if you're attending the event.
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Key takeaways from the Connectivity Matters Summit
Discover what happened when we invited our Partners and Customers to the Ministry of Sound for the Connectivity Matters Summit.
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Why the WLR switch off is an opportunity, not a threat
The 2025 switch off is significant for the Telco industry and will have a huge impact on many people’s lives. But that doesn’t make it a bad thing. Read our blog to find out how you can make it a great opportunity for your customers.
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4 insights to reduce customer churn and stay one step ahead
TalkTalk Business are on a mission to help Partners understand their customer base using data and insights. Read our blog to discover how we are helping Partners reduce churn and improve customer experience.
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What we learnt at our first Partner Roadshow
TalkTalk Business are on a mission to become #EasyToDoBusiness with. That’s why we’ve gone on the road, with Partner Roadshow events across the North and South of England. We’ve opened our doors to meet more of our Partners and discuss what’s next for the success of our joint future.
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5 ways to support your customers’ digital transformation
Have your customers embraced digital transformation? We share 5 ways to kick start your customers’ digital transformation and overcome challenges.
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Our COO's tips to win more business through customer experience
Price no longer drives loyalty, customers are committed to businesses that they believe treat them well. Our Chief Operating Officer, Dan Richardson, shares some of the ways we're improving customer experience.
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Telco forecast: what to expect in 2019
The next year will be significant for the telecommunications industry. Want to learn more? We’ve gathered insights about the key things Telco’s should be paying attention to in 2019.
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Network insights: The Christmas No1 for Internet Traffic is....
Check out the top 5 most used websites and platforms on our network in 2018. They may surprise you....
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What's Christmas without connection?
Connectivity underpins everything that we do. But we also champion human connection, especially during the festive season. In this blog, we share tips to stay connected in the workplace during the festive season.
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Comms Vision 2018 Highlights
What happened at the most highly anticipated event in the channel? Richard Thompson shares his highlights of Comms Vision 2018.
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Help your customers win more this Black Friday
In the run up to the festive period, your customers should be thinking about their connectivity. Is their network capable of handling the surge of seasonal traffic? Is their connection truly resilient?
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Planning your trip to Capacity Europe?
Why not fit in a spot of sightseeing whilst you're visiting London?
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5 Reasons to Visit TalkTalk Business at Channel Live 2018
Find out why stand 366 is one not to be missed. From expert knowledge delivered by seasoned pros to free...
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World Cup 2018: Watch it, tweet it, stream it
It's expected that some 3.4 billion people will watch this year's World Cup - and they'll be doing a lot more than sitting in front of their TV. Find out more.
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Making Unified Communications reeeeeally simple
We all know Unified Communications is a powerful tool for businesses. It should also be simple. Simple to setup, simple to enable its great features, simple to administrate users, simple to understand bills and charges.
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The Third Wave of Connectivity Evolution……Ultrafast
The advent of ultrafast speeds in the UK is heralding a new wave of connectivity evolution and the question of how we navigate it in the channel.
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The death of ‘up to’? What the ASA’s new guidance means for consumer broadband adverts
On Thursday 23rd November 2017, the ASA (Advertising Standard Agency) announced they are making some major changes in relation to the way Broadband speeds can be advertised. The guidance will take effect from 23rd May 2018. We thought we’d put this brief FAQ together to help answer some of the common questions our Partners may have.
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5 things businesses need to consider before choosing SD-WAN
Make sure you get it right when considering SD-WAN.
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What is SD-WAN and how can it help UK businesses?
Software Defined Networks (SDN), and in particular Software Defined Wide Area Networks (SD-WANs) are all the rage at the moment. But what is driving this interest, almost overnight?
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Are UK workforces ready for the ‘Fourth Industrial Revolution’?
It’s no secret that technology has transformed the way we work. Thanks to ubiquitous internet access, smartphones and videoconferencing, work can be done at any time and from anywhere. Advances in machine learning and artificial intelligence (AI) will soon bring about hybrid workforces of humans and machines. Despite this, many businesses are not yet leveraging technology to its full potential. This is why we have launched our Workforces 2025 campaign to assess where UK businesses and their employees stand in their use of current and future-focused technologies.
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Channel Live
Channel Live is the UK’s only ICT trade specific conference, exhibition, thought leadership and networking event rolled into one. Only at Channel Live can Resellers, VARS and other Channel Partners openly discuss margin opportunities with vendors and solution providers. Channel Live was launched to replace the Convergence Summits and in response to the need for one major event to serve the entire ICT Channel. It will be bigger and better than anything The Channel has seen for many years and is the only event of its kind.
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3 key take-aways from Partner Summit
Key to our future success is continuing to ensure that we are taking our Partners on the journey to delivering the next generation of connectivity to their customers. As many of you will recall, this was one of the key themes from our Partner Summit. We were lucky to be joined by Camille Mendler, practice leader for Enterprise services at Ovum, who talked through a number of issues that will be front of mind over the next few months. Here are some of the main take-aways from her talk.
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5 cloud related things businesses have on their minds
Research from Ovum shows as many as 80% of businesses will be cloud-dependent by 2019. That means 1.5 million UK firms will be moving to the cloud in the next two years. We discussed cloud adoption with some of our Partners at our recent Partner Summit and put together the top 5 cloud related issues businesses have on their minds.
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Soapworks - A home to be proud of
The past few months have seen us put the finishing touches to our brand new office in Salford. As the name suggests, the Soapworks is a redeveloped soap factory and it will bring together over 1,000 people from our previous offices in Irlam and Warrington.
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How our network investment helps your customers' journey to digital transformation
Whatever routes your customers take towards digital transformation, we know they will be thirsty for speed and resiliency. So we’ve invested in our network to introduce smarter, smoother browsing.
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Embracing the cloud - are your customers ready?
The world is changing rapidly, and if the last 12 months have shown anything, it's that we always need to be ready for the unexpected - economically, politically and, increasingly, technologically.
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The journey to reinvent workspaces
Moving our colleagues from the North West to the Soapworks is a landmark move in TalkTalk’s history, and represents a major investment and chance for us to play a pivotal role in the growing Northern Powerhouse.
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It’s time for the Gigabit reality
The demand for higher bandwidth connectivity shows no signs of stopping - Ovum predicts that in the next three years alone, business demand for 1Gb+ speeds will increase by 50%, forming around 60% of all connections.
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Introducing our Head of Product Strategy, Ken Johnson
In late 2016, Ken Johnson joined us at TalkTalk Business as our Head of Product Strategy. We sat down with Ken to ask him why he joined TalkTalk Business, and what his expectations are for the industry and for British business more generally over the year ahead.
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Delivering Gigabit connectivity to UK businesses
Ever since Ofcom first announced that they would giving operators access to BT's dark fibre, we’ve been excited about the opportunities, greater competition and innovation in the Ethernet market this could bring for businesses up and down the country. Read more to learn what it means for you.
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If nearly 1 in 2 of your customers are thinking about expanding internationally, are you winning that voice business?
In a recent survey of 1,000 UK business decision makers carried out by Censuswide and TalkTalk Business, almost 1 in every 2 (46%) respondents believe that their business will expand internationally in the next 12 months. It raises the question; how can you help your customers achieve this international growth and how can you share in their success?
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11 steps to reduce the risk of telecoms Fraud over the Christmas holiday
The festive season sees a high risk of PBX hacking due to premises being left empty for the holidays and spend /usage monitoring being low or not taking place. Please see our 11 PBX security recommendations which we hope you find useful.
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Improving the frequency and quality of our Ethernet provisioning updates
In this blog I'm going to cover how we are improving the updates that Openreach provides for provisioning new Ethernet circuits. This is a huge area of focus for TalkTalk Business as the status quo simply isn’t acceptable. There’s a lot of work to be done, but I’m pleased to say we are pushing the envelope with Openreach and seeing good progress.
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5 great examples of how your customers can benefit from our Ethernet pricing reductions
Learn how to best take advantage of TalkTalk Business' October and November 2016 Ethernet pricing initiatives to save your customers money.
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Collaborating with Openreach to clear Britain’s Ethernet installation backlog
TalkTalk Business works with Openreach to improve the speed of Ethernet rollout across Britain.
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Working with Openreach to improve the speed of provisioning of new Ethernet orders
In my last blog, I explained how TalkTalk Business is working more closely with Openreach to improve the Ethernet installation timescales for our customers and the industry as a whole.
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Improving communication and change management
Over the last 12 months through blogs and events like our Symposium, we have shared with you our plans for some major enhancements that we are making to our Next Generation Network.
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On-site vs Hosted Phone System, should you care?
Recently phone systems have transitioned through a major technology shift from most businesses having a physical phone system on site to an option where everything can be stored in the Cloud.
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EoFTTC. It is so much more than FTTC!
In terms of speed and resilience, TalkTalk Business’ data products are often ranked with Fibre to the Cabinet (FTTC) at the lower end, then progressing to Ethernet over Fibre to the Cabinet (EoFTTC), Ethernet in the First Mile (EFM) and then finally Ethernet (EAD).
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Improving the rollout of Ethernet
How TalkTalk Business is Working with Openreach for a Superfast Britain
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Dark Fibre: The future of business connectivity
What is dark fibre, and what will it mean for business connectivity?
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The Investigatory Powers Bill
The IP Bill will have far-reaching implications for both telecoms and communications providers.
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London's not just in the zone, but a whole new one
London is a unique market for high speed, high availability business connectivity, and has been since the days of Mercury and COLT digging fibre into business premises.
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End to end ownership is the key
At TalkTalk Business, we often talk about owning one of the largest Next Generation data networks in the UK as owning the “plumbing”.
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International SIP and numbers
Our International Inbound Numbers and World SIP products will offer an outstanding chance to approach a relatively untapped market with highly profitable and robust offerings.
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Ethernet Layer 2
Automate or find more added value.
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Introducing MyNet
MyNet is a brand new portal that will allow TalkTalk Business Partners to manage their accounts in an easier and more efficient manner.
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The insatiable demand for bandwidth
We have been sharing our vision for ‘The Network of the Future’ and how we will all see new and evolving technologies disrupt the established telco industry.
More Blogs
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Improving the rollout of Ethernet
How TalkTalk Business is Working with Openreach for a Superfast Britain
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Dark Fibre: The future of business connectivity
What is dark fibre, and what will it mean for business connectivity?
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The Investigatory Powers Bill
The IP Bill will have far-reaching implications for both telecoms and communications providers.
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London's not just in the zone, but a whole new one
London is a unique market for high speed, high availability business connectivity, and has been since the days of Mercury and COLT digging fibre into business premises.
More Blogs
-
End to end ownership is the key
At TalkTalk Business, we often talk about owning one of the largest Next Generation data networks in the UK as owning the “plumbing”.
-
International SIP and numbers
Our International Inbound Numbers and World SIP products will offer an outstanding chance to approach a relatively untapped market with highly profitable and robust offerings.
-
Ethernet Layer 2
Automate or find more added value.
-
Introducing MyNet
MyNet is a brand new portal that will allow TalkTalk Business Partners to manage their accounts in an easier and more efficient manner.
