We aim to keep your service stable throughout the festive season. You’ll find the change freeze dates on this page.
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We’ve got over 20 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
We’ve invested a huge amount in developing our Tier 1 Next Generation Network, one of the largest, most connected all-IP networks in the UK.
With access to a Next Generation Network, industry leading products and all the support your clients will need, we can make you a highly attractive provider.
Later this year, Parliament is likely to pass the Investigatory Powers Bill. The IP Bill will have far-reaching implications for both telecoms and communications providers by changing what customer data we are required to store, how the data is stored and how we share this data with the police and state bodies. As the Bill progresses through Parliament, it’s crucial we all understand what it means for our businesses and customers and what they can do to prepare.
What is the current situation?
At the moment, the rules about what information communications providers are expected to store are set out in many different pieces of legislation. The system has worked fairly well up until now, but it’s complex and some of it is due to expire at the end of 2016. Rather than apply a temporary fix, the Government is taking the opportunity to consolidate existing powers into one single Bill. In theory, this should result in a simpler, more transparent system compared to the jumbled web of powers we have today.
The current Bill is not without its critics – as Apple’s recent battle with the FBI shows, the balance between privacy and security is a sensitive one. MPs are currently debating a new obligation on providers to store Internet Connection Records (ICRs), essentially 12 months of internet history for each customer. As MPs continue to debate the Bill in Parliament the scope of ICRs may change; however it is expected they will be included in some form in the final version that The Queen signs into law.
So what would ICRs mean for Communication Providers?
That’s currently subject to detailed conversations between the Home Office. Network Operators and industry trade bodies – for example, ISPA has played a full role in discussions to date. At a bare minimum, it’s likely to mean communications providers will have to store significantly more data than they already do – but exactly what information, and how the additional storage costs will be covered is still to be decided. The Government has indicated it will reimburse any additional costs incurred, but providers are understandably keen to understand how that system will work. It is likely that resellers will have to be fully compliant with the new legislation, responsible for storing ICRs, although that is yet another detail that remains unclear.
The timeline for passing the IP Bill before some of the existing laws expire at the end of 2016 is tight, but it is obvious a new bill is needed. If passed, there is a key role for the partner community to ensure there is a clear line of communication with customers regarding their security and privacy.
The Parliamentary debate continues, and we’ll keep the channel updated on the new responsibilities on privacy and security we all face.
We aim to keep your service stable throughout the festive season. You’ll find the change freeze dates on this page.
With VoIP, businesses and consumers are now able to make and receive voice calls using their internet connection. Our aim at TalkTalk Business is to enable all our Partners to embrace fibre technologies and IP voice, helping you and your customers move from legacy voice lines and transition into the new era.
As we continue with our brand campaign, this month’s theme is our commitment to providing you the best connectivity, always. A great example of this is our hard work to keep the UK connected during Covid-19. As a Critical National Infrastructure provider, we understand that we must provide the robust connectivity needed to keep the nation working, no matter what.
As we continue our new branding campaign with our Great Together series, it’s important that we touch on our next theme; our incredible network, which allows our Partners, their customers and more to have great, reliable connectivity.
What did TalkTalk Wholesale Services get up to at Channel Live 2022? Find out the key highlights in this blog…
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The business division of the TalkTalk Group 2019