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We’ve got over 20 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
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We’ve invested a huge amount in developing our Tier 1 Next Generation Network, one of the largest, most connected all-IP networks in the UK.
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News & Insight
Blogs
- Openreach’s Exchange Upgrade & Migration trials: What you need to know
- 4 reasons full fibre outperforms copper every time
- Partner Roadshow 2020: Follow the fibre
- Enhanced Monitoring: Unleash the power of data(2)
- One Customer Desk: Becoming easier to do business with
- 7 reasons you don’t want to miss the Partner Roadshow
- Case study: Using powerful data to drive fibre upsell for our Partners
- Digital Britain 2.0: Comms Vision 2019 highlights
- Capacity Europe 2019 highlights
- 6 reasons to add G.fast to your connectivity portfolio
- Could EoFTTC hit the sweet spot for your customers?
- 3 things we learned at Channel Live 2019
- 5 reasons to visit us at Channel Live
- Harnessing Google's digital marketing insights to boost your business
- How to use robotics to improve business operations
- Q&A with Simon Leather at Connected Britain 2019
- Fibre and the channel: Busting the myths
- International Telecoms Week 2019: Meet the team
- Key takeaways from the Connectivity Matters Summit 2019
- Why the WLR switch off is an opportunity, not a threat
- 4 insights to reduce churn and stay one step ahead
- What we learnt at our first Partner Roadshow
- 5 ways to support your customers’ digital transformation
- Our COO's tips for winning business through customer experience
- Telco forecast: What to expect in 2019
- Top 5 network insights
- What's Christmas without connection?
- 11 steps to reduce the risk of telecoms Fraud over Christmas
- Help your customers win more this Black Friday
- Rob's had a day to forget
- Comms vision 2018 Highlights
- Meet us at Capacity Europe
- Making Unified Communications reeeeeally simple
- The Third Wave of Connectivity Evolution……Ultrafast
- Soapworks - A home to be proud of
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- Proud to be keeping Britain connected
- Ofcom reports our managed broadband speeds ahead of competition
- Preparing for the second surge in remote working
- Accelerate your Homeworker opportunity with our data and insights
- The future of telephony - Our VoIP journey so far...
- Changing the way we communicate for the better
- TalkTalk Business delighted to announce our 'Covid-critical' broadband engineers have been awarded MBEs
- TalkTalk Business win ‘Best Wholesale Sales Team’ Award at the Global Carrier Awards 2020!
- Everything you need to know about G.fast
- Markets Unlocked – TalkTalk Business joins the debate on a full fibre future
- Helping our Partners to build back better
- TalkTalk Business win Best Fibre Connectivity Provider at the Comms Business Awards 2020!
- Improving Employee Well-Being During COVID-19
- We’d like to introduce you to our TalkTalk Business Product Solutions Team – Focusing on creating value for our Partners
- TalkTalk Business shares research whitepaper to help Partners address the mass shift to hybrid working
- G.fast or FTTP – What are they and how to make the right choice for your customers?
- Six Top Tips to Help Your Employees Stay Connected While Working from Home
- Workplace wellbeing: A checklist for your business
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- Wholesale Virtual Event 2021 – Reconnecting with our Partners
- Wholesale Virtual Event: A faster future
- Hybrid Working Opportunities for the Channel - Our Roundtable Discussion
- Full Fibre is far better for the environment
- Top tips on how you can support your remote workers
- Your full fibre broadband overview
- TalkTalk Wholesale Services has been shortlisted for 8 Awards in 2021!
- Update: Openreach stop sell at selected Exchanges
- Comms Vision 2021
- Looking back at 2021
- TalkTalk Wholesale Services appoints Ruth Kennedy as Chief Sales Officer
- Our new operating model
- Channel Live 2022: What to expect
- Openreach Marketing Campaign in Mildenhall
- Great together: Building long lasting partnerships
- TalkTalk Group Enters Into Agreement to Acquire Virtual1
- Our 3 Key Highlights at Channel Live
- Great Together: The Ultimate Enabler
- Great Together: Not all heroes wear capes
- EAD: Why do my customers need faster speeds?
- Fibre in the channel: Are we on track for 2030?
- TalkTalk Wholesale Services win ‘Best Wholesale Fibre Provider’ at the UK Fibre Awards 2022!
- Honing a Diverse and Inclusive Workforce
News
- TalkTalk Business Critical Infrastructure Update
- TalkTalk Business takes home a BESMA award
- We're finalists in the Global Women in Telco and Tech awards
- TalkTalk Business is a finalist in the Comms National Awards 2019
- TalkTalk Business’ MPLS network to be implemented at Multi-Academy Trust to drive efficiencies and save costs
- TalkTalk Business shortlisted for the CRN Women in Channel Awards
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Increased investment in our Partners
- Britain's businesses prepare for hyper- speed
- TalkTalk launches campaign to raise awareness of vulnerable connectivity
- TalkTalk Business offer businesses greater resiliency with Mobile Back-up
- Everything you need to know about IP Voice (VoIP)
- Important Notification of Change Freeze 2020
Openreach’s Exchange Upgrade & Migration trials: What you need to know
At the end of 2019 Openreach released details of stop/sell trials in two cities in the UK. In this blog, we’ll explain the what the announcements mean and how TalkTalk Business can support you.
What has Openreach announced?
Openreach is working with communication providers (CPs) like TalkTalk Business to upgrade the UK’s digital infrastructure, reducing reliance on legacy technologies, and increasingly using full fibre to deliver broadband and voice services. As part of this upgrade programme, they are withdrawing WLR services and taking an exchange-based approach to migrating to data-only FTTP and/or Single Order GEA (SOGEA and SOGfast).
The Exchange Migration Trials are a key step in this journey and will enable a focused and controlled opportunity to test and learn how best to ensure effective customer migrations. Trials will be conducted in the following separate exchange locations: FTTP exchange upgrade trial - Salisbury, Wiltshire, and a Single Order exchange upgrade trial - Mildenhall, Suffolk. The notice of the intent to initiate trials was formally given in December 2019, with a Stop-Sell for WLR and MPF-based services at premises served by FTTP and/or SOGEA respectively from Dec 2020, and a target end date of December 2022.
The trials are important because they enable Openreach with partners such TTB to test the best approach to migrating end customers, to understand the supporting processes needed, an appropriate communications approach, identify edge cases and required remedies and understand how we operate a more focused forced migration phase as we get close to the end of 2025. Openreach is keen to work closely with Providers through the trials to ensure maximum learning can be gained and applied to the national migration programme in advance of the stop sell of related products in September 2023.
When do the trials start?
Stop sell on related products will take effect in December 2020 in Salisbury and May 2021 in Mildenhall triggered by a formal 12 months’ notice from Openreach. The trials will end in December 2022 and related products will be withdrawn in the trial areas.
How TalkTalk Business can support your business
TalkTalk Business is actively working with Openreach throughout the trials and we will pass on relevant learnings with our Partners to ensure you are fully supported. We are in the process of launching a full suite of substitute products to support you with the migrations. In addition, partner specific information and guidance is in development and will be released before April 2020. Please ask your Account Manager for further updates.
©TalkTalk Communications Ltd (trading as TalkTalk Business)
The business division of the TalkTalk Group 2019