Top tips on how you can support your remote workers

Top tips on how you can support your remote workers

Top tips on how you can support your remote workers

Many organisations have had over a year to get used to their employees hybrid working, and over that year have discovered ways to help support them. With hybrid working set to stay, it’s important that these tips become part of your company ethos to keep employees productive and engaged.

Remote working is proven to enhance productivity. However, it’s still imperative that businesses provide those remote working with the support they need. Otherwise, projects can suffer, morale can drop, teams lack spirit, and employee engagement can deteriorate. Our experts at TalkTalk Wholesale Services have put together some impactful ways businesses can assist remote workers:


1. Technology and connectivity

Businesses need to implement the right technology, tools and connectivity so that employees can stay connected and work efficiently.

Slow connectivity can be a hindrance. With hybrid working as the new norm, it’s clear that homeworkers need great connectivity to enable you and your employees to be productive. As well as great connectivity, you also need to implement the right tech and tools so that employees can stay connected and work to the best of their ability. Using collaboration software such as Microsoft Teams enables remote workers to communicate, share files, meet, create workflows, and more. There are other tools such as Monday and Trello which can help with prioritising and staying on track with projects.


2. Communication is key

One of the most effective ways you can support remote workers is through communication. By putting in a weekly check in and ensuring team members are kept in the loop, you can avoid various issues that may arise. These check ins ensures employees are on the same page and know what they need to be doing – keeping them on track to prevent deadlines sliding and projects stalling, it also brings up any blockers so that the team can support.

Working from home also no break room to hang out in, so it’s important to schedule in calls just for a chat and make sure everything is ok and give them time to have a break, and therefore, stay productive.


3. Discuss what works best

Hybrid working is challenging. A key part of that challenge is ensuring that home life commitments, are also managed within that. Luckily, there are many resources available to help remote workers stay productive and maintain a healthy work-life balance.

Open up the conversation to ask employees what they need to support them with this. Ask them how they’d like to work and suggestions on ways the team can stay connected and productive – allowing remote workers to work in a way that is best for them will be encouraging and productive in itself.


4. Facilitate all support needs

Following the last point, supporting your remote workers is essential. Whether that be emotional, social or mental. There have been many studies which has shown that more than half remote workers are affected by loneliness, which can impact productivity, energy levels and problem-solving.

Keeping your remote employees connected socially makes it a priority to incorporate virtual hangouts and social activities. This could be anything from coffee catch ups, virtual lunches and team quizzes. Read our blog on ways to help stay connected here.


5. Flexibility and trust

One of the main benefits of working from home is that you have a bit more flexibility. Allowing employees to set meetings with you, being open to working out of the generic 9-5, and being able to pick up kids from school etc will ensure employees can have a healthy work-life balance and therefore stay focussed and productive when it comes to work.

It has been proven that working from home can enhance productivity. It’s important that businesses are confident and trust their employees will get the job done. Having trust in your remote workers is essential and will not work without and may affect the rest of your team.


6. Setting goals

Although it’s essential to allow for flexibility and trust, it’s also vital that you set clear goals. That way, remote workers know what needs to happen and by when – there will be no miscommunication and trust can be built.

Working towards common goals within your teams is unifying and great for employee engagement. Having clear goals will allow your employees to be more effective and will encourage communication.


7. Recognise achievements

One of the main tips is to ensure that you are recognising your employees’ achievements, especially those that are remote workers. It’s easy to feel unappreciated and that their hard work is not seen when you’re not in the office – behind a screen people can’t always see the amount of effort things take. As often as you can, celebrate progress and commend your team for all of the hard work they have done – this can be done in team calls, or shout outs in company calls to recognise something great.


Employing remote workers are great for your business – you have access to a much larger talent pool and improve employee satisfaction and retention. Happy employees make a good business. With hybrid working here to stay, it’s important for you and your employees to make sure that you are successful at getting work done and at maintaining mental wellbeing. By incorporating these tips in your business for remote workers, you’ll increase productivity, communication, engagement and more.