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- Why Wholesale Services?
News & Insight
- Openreach’s Exchange Upgrade & Migration trials: What you need to know
- 4 reasons full fibre outperforms copper every time
- Partner Roadshow 2020: Follow the fibre
- Enhanced Monitoring: Unleash the power of data(2)
- One Customer Desk: Becoming easier to do business with
- 7 reasons you don’t want to miss the Partner Roadshow
- Case study: Using powerful data to drive fibre upsell for our Partners
- Digital Britain 2.0: Comms Vision 2019 highlights
- Capacity Europe 2019 highlights
- 6 reasons to add G.fast to your connectivity portfolio
- Could EoFTTC hit the sweet spot for your customers?
- 3 things we learned at Channel Live 2019
- 5 reasons to visit us at Channel Live
- Harnessing Google's digital marketing insights to boost your business
- How to use robotics to improve business operations
- Q&A with Simon Leather at Connected Britain 2019
- Fibre and the channel: Busting the myths
- International Telecoms Week 2019: Meet the team
- Key takeaways from the Connectivity Matters Summit 2019
- Why the WLR switch off is an opportunity, not a threat
- 4 insights to reduce churn and stay one step ahead
- What we learnt at our first Partner Roadshow
- 5 ways to support your customers’ digital transformation
- Our COO's tips for winning business through customer experience
- Telco forecast: What to expect in 2019
- Top 5 network insights
- What's Christmas without connection?
- 11 steps to reduce the risk of telecoms Fraud over Christmas
- Help your customers win more this Black Friday
- Rob's had a day to forget
- Comms vision 2018 Highlights
- Meet us at Capacity Europe
- Making Unified Communications reeeeeally simple
- The Third Wave of Connectivity Evolution……Ultrafast
- Soapworks - A home to be proud of
- Intro to Knowledge
- Proud to be keeping Britain connected
- Ofcom reports our managed broadband speeds ahead of competition
- Preparing for the second surge in remote working
- Accelerate your Homeworker opportunity with our data and insights
- The future of telephony - Our VoIP journey so far...
- Changing the way we communicate for the better
- TalkTalk Business delighted to announce our 'Covid-critical' broadband engineers have been awarded MBEs
- TalkTalk Business win ‘Best Wholesale Sales Team’ Award at the Global Carrier Awards 2020!
- Everything you need to know about G.fast
- Markets Unlocked – TalkTalk Business joins the debate on a full fibre future
- Helping our Partners to build back better
- TalkTalk Business win Best Fibre Connectivity Provider at the Comms Business Awards 2020!
- Improving Employee Well-Being During COVID-19
- We’d like to introduce you to our TalkTalk Business Product Solutions Team – Focusing on creating value for our Partners
- TalkTalk Business shares research whitepaper to help Partners address the mass shift to hybrid working
- G.fast or FTTP – What are they and how to make the right choice for your customers?
- Six Top Tips to Help Your Employees Stay Connected While Working from Home
- Workplace wellbeing: A checklist for your business
- How to get a better work-life balance when hybrid working
- The modern workplace
- Wholesale Virtual Event 2021 – Reconnecting with our Partners
- Wholesale Virtual Event: A faster future
- Hybrid Working Opportunities for the Channel - Our Roundtable Discussion
- Full Fibre is far better for the environment
- Top tips on how you can support your remote workers
- Your full fibre broadband overview
- TalkTalk Wholesale Services has been shortlisted for 8 Awards in 2021!
- Update: Openreach stop sell at selected Exchanges
- Comms Vision 2021
- Looking back at 2021
- TalkTalk Wholesale Services appoints Ruth Kennedy as Chief Sales Officer
- Our new operating model
- Channel Live 2022: What to expect
- Openreach Marketing Campaign in Mildenhall
- Great together: Building long lasting partnerships
- TalkTalk Group Enters Into Agreement to Acquire Virtual1
- Our 3 Key Highlights at Channel Live
- Great Together: The Ultimate Enabler
- Great Together: Not all heroes wear capes
- EAD: Why do my customers need faster speeds?
- Fibre in the channel: Are we on track for 2030?
- TalkTalk Wholesale Services win ‘Best Wholesale Fibre Provider’ at the UK Fibre Awards 2022!
- Honing a Diverse and Inclusive Workforce
- TalkTalk Business Critical Infrastructure Update
- TalkTalk Business takes home a BESMA award
- We're finalists in the Global Women in Telco and Tech awards
- TalkTalk Business is a finalist in the Comms National Awards 2019
- TalkTalk Business’ MPLS network to be implemented at Multi-Academy Trust to drive efficiencies and save costs
- TalkTalk Business shortlisted for the CRN Women in Channel Awards
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Increased investment in our Partners
- Britain's businesses prepare for hyper- speed
- TalkTalk launches campaign to raise awareness of vulnerable connectivity
- TalkTalk Business offer businesses greater resiliency with Mobile Back-up
- Everything you need to know about IP Voice (VoIP)
- Important Notification of Change Freeze 2020
Top tips on how you can support your remote workers
Top tips on how you can support your remote workers
Many organisations have had over a year to get used to their employees hybrid working, and over that year have discovered ways to help support them. With hybrid working set to stay, it’s important that these tips become part of your company ethos to keep employees productive and engaged.
Remote working is proven to enhance productivity. However, it’s still imperative that businesses provide those remote working with the support they need. Otherwise, projects can suffer, morale can drop, teams lack spirit, and employee engagement can deteriorate. Our experts at TalkTalk Wholesale Services have put together some impactful ways businesses can assist remote workers:
1. Technology and connectivity
Businesses need to implement the right technology, tools and connectivity so that employees can stay connected and work efficiently.
Slow connectivity can be a hindrance. With hybrid working as the new norm, it’s clear that homeworkers need great connectivity to enable you and your employees to be productive. As well as great connectivity, you also need to implement the right tech and tools so that employees can stay connected and work to the best of their ability. Using collaboration software such as Microsoft Teams enables remote workers to communicate, share files, meet, create workflows, and more. There are other tools such as Monday and Trello which can help with prioritising and staying on track with projects.
2. Communication is key
One of the most effective ways you can support remote workers is through communication. By putting in a weekly check in and ensuring team members are kept in the loop, you can avoid various issues that may arise. These check ins ensures employees are on the same page and know what they need to be doing – keeping them on track to prevent deadlines sliding and projects stalling, it also brings up any blockers so that the team can support.
Working from home also no break room to hang out in, so it’s important to schedule in calls just for a chat and make sure everything is ok and give them time to have a break, and therefore, stay productive.
3. Discuss what works best
Hybrid working is challenging. A key part of that challenge is ensuring that home life commitments, are also managed within that. Luckily, there are many resources available to help remote workers stay productive and maintain a healthy work-life balance.
Open up the conversation to ask employees what they need to support them with this. Ask them how they’d like to work and suggestions on ways the team can stay connected and productive – allowing remote workers to work in a way that is best for them will be encouraging and productive in itself.
4. Facilitate all support needs
Following the last point, supporting your remote workers is essential. Whether that be emotional, social or mental. There have been many studies which has shown that more than half remote workers are affected by loneliness, which can impact productivity, energy levels and problem-solving.
Keeping your remote employees connected socially makes it a priority to incorporate virtual hangouts and social activities. This could be anything from coffee catch ups, virtual lunches and team quizzes. Read our blog on ways to help stay connected here.
5. Flexibility and trust
One of the main benefits of working from home is that you have a bit more flexibility. Allowing employees to set meetings with you, being open to working out of the generic 9-5, and being able to pick up kids from school etc will ensure employees can have a healthy work-life balance and therefore stay focussed and productive when it comes to work.
It has been proven that working from home can enhance productivity. It’s important that businesses are confident and trust their employees will get the job done. Having trust in your remote workers is essential and will not work without and may affect the rest of your team.
6. Setting goals
Although it’s essential to allow for flexibility and trust, it’s also vital that you set clear goals. That way, remote workers know what needs to happen and by when – there will be no miscommunication and trust can be built.
Working towards common goals within your teams is unifying and great for employee engagement. Having clear goals will allow your employees to be more effective and will encourage communication.
7. Recognise achievements
One of the main tips is to ensure that you are recognising your employees’ achievements, especially those that are remote workers. It’s easy to feel unappreciated and that their hard work is not seen when you’re not in the office – behind a screen people can’t always see the amount of effort things take. As often as you can, celebrate progress and commend your team for all of the hard work they have done – this can be done in team calls, or shout outs in company calls to recognise something great.
Employing remote workers are great for your business – you have access to a much larger talent pool and improve employee satisfaction and retention. Happy employees make a good business. With hybrid working here to stay, it’s important for you and your employees to make sure that you are successful at getting work done and at maintaining mental wellbeing. By incorporating these tips in your business for remote workers, you’ll increase productivity, communication, engagement and more.