-
Partner Types
- Products
-
Why Wholesale Services?
Why become a Partner?
We’ve got over 20 years’ experience supporting businesses of all sizes, giving them the right communications platform to thrive.
Next Generation Network
We’ve invested a huge amount in developing our Tier 1 Next Generation Network, one of the largest, most connected all-IP networks in the UK.
Partner Signup
With access to a Next Generation Network, industry leading products and all the support your clients will need, we can make you a highly attractive provider.
-
News & Insight
Blogs
- Openreach’s Exchange Upgrade & Migration trials: What you need to know
- 4 reasons full fibre outperforms copper every time
- Partner Roadshow 2020: Follow the fibre
- Enhanced Monitoring: Unleash the power of data(2)
- One Customer Desk: Becoming easier to do business with
- 7 reasons you don’t want to miss the Partner Roadshow
- Case study: Using powerful data to drive fibre upsell for our Partners
- Digital Britain 2.0: Comms Vision 2019 highlights
- Capacity Europe 2019 highlights
- 6 reasons to add G.fast to your connectivity portfolio
- Could EoFTTC hit the sweet spot for your customers?
- 3 things we learned at Channel Live 2019
- 5 reasons to visit us at Channel Live
- Harnessing Google's digital marketing insights to boost your business
- How to use robotics to improve business operations
- Q&A with Simon Leather at Connected Britain 2019
- Fibre and the channel: Busting the myths
- International Telecoms Week 2019: Meet the team
- Key takeaways from the Connectivity Matters Summit 2019
- Why the WLR switch off is an opportunity, not a threat
- 4 insights to reduce churn and stay one step ahead
- What we learnt at our first Partner Roadshow
- 5 ways to support your customers’ digital transformation
- Our COO's tips for winning business through customer experience
- Telco forecast: What to expect in 2019
- Top 5 network insights
- What's Christmas without connection?
- 11 steps to reduce the risk of telecoms Fraud over Christmas
- Help your customers win more this Black Friday
- Rob's had a day to forget
- Comms vision 2018 Highlights
- Meet us at Capacity Europe
- Making Unified Communications reeeeeally simple
- The Third Wave of Connectivity Evolution……Ultrafast
- Soapworks - A home to be proud of
- test
- Intro to Knowledge
- Proud to be keeping Britain connected
- Ofcom reports our managed broadband speeds ahead of competition
- Preparing for the second surge in remote working
- Accelerate your Homeworker opportunity with our data and insights
- The future of telephony - Our VoIP journey so far...
- Changing the way we communicate for the better
- TalkTalk Business delighted to announce our 'Covid-critical' broadband engineers have been awarded MBEs
- TalkTalk Business win ‘Best Wholesale Sales Team’ Award at the Global Carrier Awards 2020!
- Everything you need to know about G.fast
- Markets Unlocked – TalkTalk Business joins the debate on a full fibre future
- Helping our Partners to build back better
- TalkTalk Business win Best Fibre Connectivity Provider at the Comms Business Awards 2020!
- Improving Employee Well-Being During COVID-19
- We’d like to introduce you to our TalkTalk Business Product Solutions Team – Focusing on creating value for our Partners
- TalkTalk Business shares research whitepaper to help Partners address the mass shift to hybrid working
- G.fast or FTTP – What are they and how to make the right choice for your customers?
- Six Top Tips to Help Your Employees Stay Connected While Working from Home
- Workplace wellbeing: A checklist for your business
- How to get a better work-life balance when hybrid working
- The modern workplace
- Wholesale Virtual Event 2021 – Reconnecting with our Partners
- Wholesale Virtual Event: A faster future
- Hybrid Working Opportunities for the Channel - Our Roundtable Discussion
- Full Fibre is far better for the environment
- Top tips on how you can support your remote workers
- Your full fibre broadband overview
- TalkTalk Wholesale Services has been shortlisted for 8 Awards in 2021!
- Update: Openreach stop sell at selected Exchanges
- Comms Vision 2021
- Looking back at 2021
- TalkTalk Wholesale Services appoints Ruth Kennedy as Chief Sales Officer
- Our new operating model
- Channel Live 2022: What to expect
- Openreach Marketing Campaign in Mildenhall
- Great together: Building long lasting partnerships
- TalkTalk Group Enters Into Agreement to Acquire Virtual1
- Our 3 Key Highlights at Channel Live
- Great Together: The Ultimate Enabler
News
- TalkTalk Business Critical Infrastructure Update
- TalkTalk Business takes home a BESMA award
- We're finalists in the Global Women in Telco and Tech awards
- TalkTalk Business is a finalist in the Comms National Awards 2019
- TalkTalk Business’ MPLS network to be implemented at Multi-Academy Trust to drive efficiencies and save costs
- TalkTalk Business shortlisted for the CRN Women in Channel Awards
- TalkTalk Business picks up “Best Business” award at ITSPA this year
- Increased investment in our Partners
- Britain's businesses prepare for hyper- speed
- TalkTalk launches campaign to raise awareness of vulnerable connectivity
- TalkTalk Business offer businesses greater resiliency with Mobile Back-up
- Everything you need to know about IP Voice (VoIP)
- Important Notification of Change Freeze 2020

Keeping your business secure during the Coronavirus outbreak
Keeping your customers secure during the Coronavirus outbreak
In these uncertain times, it’s more important than ever that we all take sensible precautions to ensure we remain safe. But with a growing number of organisations implementing remote working practices, there are other viruses beyond COVID-19 that your customers and their employees need to be aware of.
The BBC reports an alarming spike in email scams linked to Coronavirus targeting individuals and businesses alike. Cyber-criminals are sending a variety of phishing emails preying on fears of the pandemic, in attempts to infect computers with malware and steal critical information.
While the increased frequency of these types of scams is concerning, if businesses and their employees remain vigilant and follow best practice advice, the chances of systems becoming infected are significantly reduced.
National Cyber Security Centre (NCSC) guidance explains how organisations can defend themselves against malware and ransomware attacks. In this article, we have outlined the NCSC’s four key tips to help your customers thwart cyber-criminals and protect their IT infrastructure.
We have also provided a downloadable template that you can use in your customer communications.
Tip 1: Make regular backups
Unfortunately, it’s not possible to completely eliminate the threat of malware infection, and at some point, it’s likely your system will become infected. So, if you fall foul of a ransomware scam, it’s vital that you’ve backed up your most critical data.
Every organisation will have different priorities, but you should identify the most important files for your business and ensure you have up-to-date backups.
Tip 2: Prevent malware from being delivered to devices
Make it harder for viruses and malicious content to reach your network by filtering to permit file types you would expect to receive, blocking known malicious websites and inspecting content actively.
This can be done by network services rather than users’ devices. All TalkTalk Business' Broadband packages come with WorkSafe as standard, our network-level security solution which protects your organisation, employees and customers when browsing the internet, while helping you to better control what sites can be visited and when.
Tip 3: Prevent malware from running on devices
With malware infection inevitable at some point, the NCSC recommends adopting a ‘defence-in-depth’ strategy, using layers of defence with mitigations at each stage to help you identify malware and prevent it from causing significant damage to your organisation.
For instance, utilising device-level security features you can centrally manage which applications are permitted to run on devices connected to your network. Other best practice recommendations include using antivirus and anti-malware products, and ensuring devices have the latest security updates.
Tip 4: Limit the impact of infection and enable rapid response
There are several steps you can take to ensure your business recovers from an infection quickly. These include, but aren’t limited to:
- Preventing lateral movement so attackers can’t gain further access into your network
- Using two-factor authentication
- Removing obsolete platforms from the rest of your network
- Reviewing and removing user permissions on a regular basis
- Developing an effective incident response plan
The NCSC’s guidance also includes advice on what to do if your organisation has already been infected, as well as providing more detailed information on the steps outlined above. We would recommend sharing the guidance with stakeholders in your business as well as the wider NCSC website, which is full of best practice advice on combatting cyber-criminals and keeping businesses and individuals safe.
To learn more about recognising phishing emails and protecting your business from online fraud in the wake of COVID-19, check out this article.
Did you know financial support from the Government is available?
The Government has announced a series of measures to help businesses during these challenging times. To find out more about available business support, click here.
Remote working advice for businesses
For suggestions and advice that could help your customers make the most of their home connectivity, as well as other tips and FAQs around remote working, click here.
Downloadable Content
©TalkTalk Communications Ltd (trading as TalkTalk Business)
The business division of the TalkTalk Group 2019